When Off-the-Shelf Software Is the Right Choice

We build custom software for a living, but we are the first to say it is not always the right answer. Sometimes an off-the-shelf product does the job well enough, and the time and money spent on something bespoke would be better used elsewhere.

When existing software works

If a product already exists that solves your problem, is actively maintained, has good support, and fits your budget, that is usually the sensible choice. You get immediate access to features, regular updates, and a community of other users.

Standard problems often have standard solutions. Accounting software, email, file storage, basic CRM. These are solved problems with mature products.

When custom makes sense

Custom software becomes worthwhile when your needs are genuinely unique, when you are bending existing tools too far out of shape, or when the gap between systems is causing real operational pain.

The question is not whether custom is better in the abstract. It is whether the specific improvement justifies the investment. Sometimes it does. Sometimes it does not. We try to be honest about which situation you are in.